Order Information
How to order?
1. Kindly provide us with the details of the desired model, quantity, color, battery capacity, and flavor.
2. We will create an invoice for your order.
3. Please review and verify the invoice.
4. Once you have confirmed the invoice, please make the payment promptly.
5. After payment, we will arrange the shipment within 1-3 days, depending on whether your order is in bulk or small quantities, and ship it out as soon as possible.
Payment:
Western Union, /T/T and Paypal can be accepted.
Shipping:
1. We offer various shipping options including DHL, UPS, FedEx, EMS, HKEMS, and FedEx for door-to-door delivery.
2. The shipping cost may vary depending on the season and the weight of the package. We will select the most cost-effective and secure method based on your specific order quantities.
3. Typically, shipping orders from China to the destination country take approximately 3-7 days. However, please be aware that certain remote areas may require an additional 1-3 days for delivery.
FAQ
Q: Are you a manufacturer or a trading company?
A: We are a professional manufacturer of disposable vapes, pod systems, refillable vapes, and liquids.
Q: What is the minimum order quantity (MOQ)?
A: For our brand, the MOQ is 100 pieces/flavors. For OEM (customized) orders, the MOQ is 1000 pieces per flavor.
Q: What is your payment system?
A: We require a 30% payment with the order and the remaining 70% to be paid before shipment.
Q: How is the packaging done?
A: Each unit is individually packaged, and 10 pieces are packed together in one box.
Q: What is the warranty period?
A: The warranty period is 1 year.
Q: What is the delivery time?
A: Normally, the delivery time ranges from 3 to 15 days, depending on the quantity.
Q: Can I get some samples to test the quality?
A: Certainly! To receive samples, please reach out to us so that we can provide them to you.
Q: Do you accept OEM/ODM orders?
A: Certainly, we offer support for OEM/ODM services.
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